Okfay Help
How can I request account deletion?
OKFAY can delete your account after receiving your request. To start the process, please contact our customer service team through Live chat or email [email protected].
There is no need to contact customer service again just to confirm the deletion. If necessary, you can also unsubscribe from promotional emails separately.
After the account has been deleted, you will not receive a separate confirmation notice from the system. You can simply try signing in again on the website to check the result.
If the account has been removed successfully, the system will display the following message: "The Email Address or Password you entered is incorrect."
There is no need to contact customer service again just to confirm the deletion. If necessary, you can also unsubscribe from promotional emails separately.
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