Okfay Help
Why does OKFAY sometimes ask for payment verification?
In some cases, a payment may trigger an additional security review. This extra step helps confirm that the payment method is being used by an authorized person and helps protect both the customer and OKFAY from unauthorized transactions.
If verification is required, please check your email and reply with the requested documents. Your information will be handled carefully during the review process. If you have questions about the verification request, please contact OKFAY through Live chat or email [email protected].
If verification is required, please check your email and reply with the requested documents. Your information will be handled carefully during the review process. If you have questions about the verification request, please contact OKFAY through Live chat or email [email protected].
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