Okfay Help
Why might my payment be declined?
A payment may be declined for a few common reasons. First, please make sure the cardholder name, card number, expiry date, billing address, and security code were entered correctly.
If all of the information looks correct, the transaction may still have been declined by your card issuer. In that case, it is best to contact your bank directly to confirm the reason.
You can also try another payment method or use PayPal instead. If the problem continues, please contact OKFAY through Live chat or email [email protected].
If all of the information looks correct, the transaction may still have been declined by your card issuer. In that case, it is best to contact your bank directly to confirm the reason.
You can also try another payment method or use PayPal instead. If the problem continues, please contact OKFAY through Live chat or email [email protected].
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